Home Forums Eye Tracking Devices Problem connecting with AMD USB 3.0


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  • #3619

    Hi, I’ve just purchased the EyeX Controller, and I have problems connecting with my laptop. It’s an AMD E1-6010, with a AMD USB 3.0 Host Controller PCI-ID 1022:7814.
    I’ve updated manually the drivers, included in Catalyst 15.7.1, to version, but didn’t solve the problem.
    Whe I connect the EyeX controller, the engine says “Eye tracker connected” – Initializing, and get stuck continuosly popping the message.
    How can I solve? Thanks


    I solved the problem!
    I only had to upgrade my system to Windows 8.1, and now in control panel it shows a Microsoft (X)HCI Driver.
    It works perfectly, without installing any additional driver!
    I hope this solution can be useful for other people too.

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