Home › Forums › Eye Tracking Devices › Problem with vive eye pro.This topic contains 1 reply, has 2 voices, and was last updated by Grant [Tobii] 2 weeks, 4 days ago. Viewing 2 posts - 1 through 2 (of 2 total)Author Posts 14/05/2020 at 07:48 #14259 NermeenParticipantWhen I click on callibrate device I get this screen. What am I doing wrong? https://prnt.sc/sgfizz no matter how much I move the headset it stays in the same position. What should I do to make it adjust? 14/05/2020 at 17:45 #14261 Grant [Tobii]KeymasterHi @curioussurfer, sorry to hear about your issues. As you are using a device that has been purchased from Tobii Pro business department, Please get in touch with Tobii Pro Support team directly @ http://www.tobiipro.com/contact/contact-support/ for an answer to your query.Apologies for the inconvenience and thanks for your understanding. Best wishes.Author Posts Viewing 2 posts - 1 through 2 (of 2 total)You must be logged in to reply to this topic.