Home Forums Eye Tracking Devices Problem with vive eye pro.

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  • #14259

    When I click on callibrate device I get this screen. What am I doing wrong?
    https://prnt.sc/sgfizz no matter how much I move the headset it stays in the same position.
    What should I do to make it adjust?

    Grant [Tobii]

    Hi @curioussurfer, sorry to hear about your issues. As you are using a device that has been purchased from Tobii Pro business department,
    Please get in touch with Tobii Pro Support team directly @ http://www.tobiipro.com/contact/contact-support/ for an
    answer to your query.

    Apologies for the inconvenience and thanks for your understanding. Best wishes.

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