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  • #21410
    HellsPlumber
    Participant

    Hi,

    I recently built a new PC and bought my Tobii Unity project over to it.
    Running in the Editor the project works as intended: Head position matches the players head as do the eyes.

    However, when the project is built the head position gets NaN.
    Curiously the players eyes are still tracked, only head position is affected.

    This is a new PC running Windows 11.
    Is this a compatibility issue, am I missing DLLs or is there something else?
    Thanks in advance for any info or suggestions~

    #21413
    Grant [Tobii]
    Keymaster

    Hi @hellsplumber, could you please specify which Tobii Eye Trackel model you are using..? Also, are you using the Tobii Unity SDK for Desktop or the Unity via Stream Engine?

    #21415
    HellsPlumber
    Participant

    Hi Grant!
    I’m using the Tobii Eye Tracker 5.
    I’m also using the Unity SDK for Desktop (TobiiUnitySDK_4.1.0) with Unity 2020.1.4f1, both of which built fine until I moved to the new machine.

    #21416
    HellsPlumber
    Participant

    The Player Log shows a bunch of these errors, hope they’re of some use @grant-rogers:

    Fallback handler could not load library F:/Unity Projects/Project/Builds/Project_Data/Mono/tobii_gameintegration_x86.dll
    Fallback handler could not load library F:/Unity Projects/Project/Builds/Project_Data/Mono/tobii_gameintegration_x86
    Fallback handler could not load library F:/Unity Projects/Project/Builds/Project_Data/Mono/libtobii_gameintegration_x86.dll
    #21417
    HellsPlumber
    Participant

    Just managed to get this fixed.
    I’d made some changed to the HeadMovement script that worked previously, but for some reason didn’t want to run properly on the new machine.
    Not sure which part was causing the issues, but reverting the file back to how it was in the SDK has resolved the issue.

    #21421
    Grant [Tobii]
    Keymaster

    Great! Glad to hear you managed to fix the issue. Best Wishes.

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