- This topic has 5 replies, 2 voices, and was last updated 1 year, 3 months ago by Grant [Tobii].
- 09/12/2021 at 08:37 #21410
I recently built a new PC and bought my Tobii Unity project over to it.
Running in the Editor the project works as intended: Head position matches the players head as do the eyes.
However, when the project is built the head position gets NaN.
Curiously the players eyes are still tracked, only head position is affected.
This is a new PC running Windows 11.
Is this a compatibility issue, am I missing DLLs or is there something else?
Thanks in advance for any info or suggestions~09/12/2021 at 16:12 #21413Grant [Tobii]Keymaster
Hi @hellsplumber, could you please specify which Tobii Eye Trackel model you are using..? Also, are you using the Tobii Unity SDK for Desktop or the Unity via Stream Engine?09/12/2021 at 23:39 #21415
I’m using the Tobii Eye Tracker 5.
I’m also using the Unity SDK for Desktop (TobiiUnitySDK_4.1.0) with Unity 2020.1.4f1, both of which built fine until I moved to the new machine.10/12/2021 at 02:40 #21416
The Player Log shows a bunch of these errors, hope they’re of some use @grant-rogers:
Fallback handler could not load library F:/Unity Projects/Project/Builds/Project_Data/Mono/tobii_gameintegration_x86.dll Fallback handler could not load library F:/Unity Projects/Project/Builds/Project_Data/Mono/tobii_gameintegration_x86 Fallback handler could not load library F:/Unity Projects/Project/Builds/Project_Data/Mono/libtobii_gameintegration_x86.dll10/12/2021 at 04:28 #21417
Just managed to get this fixed.
I’d made some changed to the HeadMovement script that worked previously, but for some reason didn’t want to run properly on the new machine.
Not sure which part was causing the issues, but reverting the file back to how it was in the SDK has resolved the issue.10/12/2021 at 14:31 #21421Grant [Tobii]Keymaster
Great! Glad to hear you managed to fix the issue. Best Wishes.
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