Home Forums Eye Tracking Devices Tobii.EyeX.Engine.exe process memory leak

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  • #3010

    Hello to all.

    I have a problem with my Tobii EyeX Engine installation. The Tobii.EyeX.Engine.exe process seems to have serious memory leak problem even though my eye tracker is disconnected. After a few days of leaving my pc working without shutting it down, the memory consumed by this process has exceeded the 500 MB and tends to 1 GB.
    I cannot either terminate it through the Task Manager.
    Is there any way to avoid this memory leak or at least terminate this process while not using the eye tracker?

    Any help would be appreciated.
    Thank you in advance.

    #3032
    Jenny [Tobii]
    Participant

    Hi Karamaoynas,

    I have forwarded this as a bug report for further investigation. We will contact you via e-mail to get hold of logs and more information.

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