Home Forums Eye Tracking Devices Tobii EyeX Server crashed

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  • #842
    Karol
    Participant

    Hi,
    I got my EyeX tracker today and I’m trying to make it work. After a struggle with USB3 drivers I’m able to calibrate my tracker but right after that the server crashes with an error:

    Tobii EyeX Server crashed with the following exception: Cannot access child value on Newtonsoft.Json.Linq.JValue.

    Im working on Windows 7, can that be a problem?

    Thanks

    #844
    Karol
    Participant

    Aaand this error:
    —————————
    Tobii EyeX Server crashed with the following exception: Cannot set Visibility or call Show, ShowDialog, or WindowInteropHelper.EnsureHandle after a Window has closed.
    —————————
    OK
    —————————

    #860
    Robert [Tobii]
    Participant

    Thank you for reporting the crashes. We have fixed them and will push out an update tonight or tomorrow.

    Good that you managed to get started on Windows 8.1 instead. I will move the SERVER_VERSION_TOO_LOW error to a different thread.

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