Home Forums Software Development Tobii Pro SDK on OS X 10.10?

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  • #13854
    Bálint Varga


    I’m trying to use the Tobii Pro SDK for Python (tobii_research-1.7.0-cp36-cp36m-macosx_10_9_x86_64 downloaded from https://pypi.org/project/tobii-research/#files) to make my python script communicate with the Tobii T60 XL that we have in our lab. The environment is Python 3.6.1 on a mac OS X 10.10.

    I’ve managed to import the tobiiresearch package in my script, however I get the following error message:

    File “/Users/CDC/Documents/Experiments/BalintV/Epistema1_tobiiDG/tobii_research.py”, line 2, in <module>
    from tobiiresearch.interop import interop
    File “/Users/CDC/Documents/Experiments/BalintV/Epistema1_tobiiDG/tobiiresearch/interop/interop.py”, line 11, in <module>
    from tobiiresearch.interop.python3 import tobii_research_interop
    ImportError: dlopen(/Users/CDC/Documents/Experiments/BalintV/Epistema1_tobiiDG/tobiiresearch/interop/python3/tobii_research_interop.so, 2): Symbol not found: _clock_gettime
    Referenced from: /Users/CDC/Documents/Experiments/BalintV/Epistema1_tobiiDG/tobiiresearch/interop/python3/tobii_research_interop.so (which was built for Mac OS X 10.13)
    Expected in: /usr/lib/libSystem.B.dylib
    in /Users/CDC/Documents/Experiments/BalintV/Epistema1_tobiiDG/tobiiresearch/interop/python3/tobii_research_interop.so

    Is it the case that the SDK is not compatible with OS X 10.10?
    If so, is there an earlier SDK that does not use _clock_gettime?
    (Upgrading the mac in our lab is not possible right now due to other compatibility issues.)

    Grant [Tobii]

    Hi @balintv and thanks for your query. The Tobii T60XL is part of the Tobii Pro business department.

    This forum is intended for support with the Tobii Tech Consumer level eye trackers (4C, Eyex, etc) and their associated SDK’s.

    Please get in touch with Tobii Pro Support team directly @ http://www.tobiipro.com/contact/contact-support/ for an answer to your query.

    Apologies for the inconvenience and thanks for your understanding.

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