Turning off Tobii 4c

[Thomas]

Is there a way after a gaming session to turn off the 4c bar?
I tried closing the eyetracker app and gamehub but it still is
active, I dont want to disable services and such, just a software
on/off switch.

[Grant [Tobii]]

Hi @horsky, it should be sufficient that you can disable eye tracking via the Tobii system Tray icon and that should turn off all lights and naturally disable eye tracking. If indeed the lights remain on, perhaps you are connected to a powered USB hub?
If not, and the device remains on, it would be useful to get an idea of your system specifications. Many thanks.

[Thomas]

Hi Grant!

I replugged the 4c to the back of my pc instead of monitors 3.0 ports. Getting the same results in both connections, no powered hub. I rightclick on the systemtray icon select quit on both gamehub and then eyetracker and 4c is still lit. Its not really a problem, but I dont know, haha maybe just want to turn it off when not using it =).
I noticed that when im not using it the eye icons in systray have to x:es over them, presumably its not tracking and maybe went down to some hibernation state?

System Specs
Asus p8z77 vpro /all the latest updates, well as far back as they were the latest =)
i7 3770k watercooled (a bit old, but gets the job done)
16gb ddr3
gtx 1080ti /all the latest updates
win 10 enterprise /all the latest updates

[Grant [Tobii]]

Hi @horsky, most unusual indeed! thanks for the extra information.. I will report to the developers to see what they see.. I assume you are running the latest Tobii Core Software? How about power option for the eye tracker in device manager? I can imagine how this might be quite an annoyance so we will try to find a good solution for you.
If you disable the Tobii Tracking Windows Service (start -> run -> services.msc) the problem persists?

Yes, the eyes are X’s when nothing found, it’s normal behaviour. Best wishes.

[Thomas]

Hi Grant, I must be blind! I didnt see the big ON switch beside tobii logo in the eyetracking app *facepalm*. I was looking everywhere else and there it was clear as a day =) Working like a charm, on/off =). Thanks man and sorry for being annoying =)

[Grant [Tobii]]

Hi @horsky, okay no worries, thanks for the update! 🙂

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