Home Forums Unreal Engine 4 SDK Unreal 4.26.1 No Eyetracker Detected

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  • #21028
    Ryan Eckert
    Participant

    I’m new to Unreal and I’m trying to see if I can use Tobii eye tracking in a simple game.
    I have installed both Tobii Experience as well as “Tobii Eye Tracking Core Software v2.13.3”, and am using a Tobii Eye Tracker 5.
    Upon unzipping “Tobii_UE4SDK_4.26.0.400.zip”, renaming it to “TobiiEyeTracking” and putting it in a new Plugins folder in a new project, I open and run “DesktopExampleMap” but the level says “No Eyetracker Detected”.
    On the other hand, the Tobii eye tracking seems to be working fine in Unity, as well as in general when using Tobii Experience.
    If possible, please recommend a couple debugging tips that I could try to get Unreal to find the eye tracker.
    Thanks!

    #21034
    Grant [Tobii]
    Keymaster

    Hi @reckert477, did you check the Unreal Version? WE have a few different download options depending on what Unreal Version you are running against

    Getting started

    It may be worth trying with v4.25.

    #21090
    Javier Cruz
    Participant

    I’m experiencing the same issues when trying to open the examples in Unreal Engine 4.26.2. Have confirmed that I have the tobii 4.26 plugin.

    #21123
    Grant [Tobii]
    Keymaster

    Hi @jccruz, we are trying to confirm this issue however if the meantime if you can try to work with UE 4.25 and let us know if the issues persists, that would be helpful. Thank you.

    #21214
    Reshmi Yadav
    Participant

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