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- This topic has 6 replies, 4 voices, and was last updated 2 years, 11 months ago by Zane Denmon.
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- 04/09/2021 at 00:23 #21028Ryan EckertParticipant
I’m new to Unreal and I’m trying to see if I can use Tobii eye tracking in a simple game.
I have installed both Tobii Experience as well as “Tobii Eye Tracking Core Software v2.13.3”, and am using a Tobii Eye Tracker 5.
Upon unzipping “Tobii_UE4SDK_4.26.0.400.zip”, renaming it to “TobiiEyeTracking” and putting it in a new Plugins folder in a new project, I open and run “DesktopExampleMap” but the level says “No Eyetracker Detected”.
On the other hand, the Tobii eye tracking seems to be working fine in Unity, as well as in general when using Tobii Experience.
If possible, please recommend a couple debugging tips that I could try to get Unreal to find the eye tracker.
Thanks!06/09/2021 at 11:33 #21034Grant [Tobii]KeymasterHi @reckert477, did you check the Unreal Version? WE have a few different download options depending on what Unreal Version you are running against
https://developer.tobii.com/pc-gaming/unreal-engine-sdk/get-started/
It may be worth trying with v4.25.
22/09/2021 at 17:08 #21090Javier CruzParticipantI’m experiencing the same issues when trying to open the examples in Unreal Engine 4.26.2. Have confirmed that I have the tobii 4.26 plugin.
28/09/2021 at 10:11 #21123Grant [Tobii]KeymasterHi @jccruz, we are trying to confirm this issue however if the meantime if you can try to work with UE 4.25 and let us know if the issues persists, that would be helpful. Thank you.
17/11/2021 at 18:56 #21330Zane DenmonParticipantI am also experiencing the same issues in 4.25.4…
18/11/2021 at 16:49 #21338Grant [Tobii]KeymasterHi @zdenmon, you can grab this version for 4.22 @
Perhaps this will allow you to operate properly. Please let us know.
27/11/2021 at 21:04 #21361Zane DenmonParticipantTo resolve this, I had to make sure that the plugins folder name was the same as the .uplugin file. Then, once I loaded the UE4 Editor, it automatically prompted me to accept the terms and conditions, and the eye tracker was able to be detected.
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