Home › Forums › Feature Requests › Windows 10 Hello option missing
Hi guys any update on this? Having the same problem on my Alienware 17r4… everything was working good until I had a malware and reinstalled windows… after that I cant set up Windows Hello. Its telling me that it “Couldn’t Turn on the Camera” .. please help
Hi @darhus, Just an update on the issue with Windows Hello.
Following the recent Fall Creators Update, the problem has been identified as due to an general
issue within Windows , not related to the Tobii software.
Accordingly, we are awaiting resolution from Microsoft. Hopefully this should get sorted out soon.
Can you confirm in the meantime your Windows & Tobii Versions? Thanks.