Home Forums Eye Tracking Devices Windows 7 – Explorer.exe crashes on windows-startup because of Tobii driver

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    I have reinstalled Windows serveral times to be certain: every time after installing the current driver for my 4C, the explorer.exe crashes every time on startup of Windows 7 and sometimes inmid if I try to change screen resolution/order.

    Is this happening only for me?

    It is a HP zBook with a Quadro K2100M and a i7-4910MQ

    Grant [Tobii]

    Hi @poisonnuke, sorry to hear about your issues. I am afraid this issue has not been previously reported, and given the serious nature of the problem, please raise a ticket directly with the Tobii Tech Support team @ https://help.tobii.com/hc/en-us/requests/new and they should hopefully be able to resolve the issue promptly. Thanks for your understanding.

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