- 13/05/2020 at 14:58 #14257GrublixxParticipant
I’m working on an app where multiple people can use, so i want to include the calibration system. But when i try “c:\Program Files (x86)\Tobii\Tobii EyeX Config\Tobii.EyeX.Configuration.exe” –quick-calibration
I get “Tobii EyeX Configuration Application Unhandled exception: Object reference not set to an instance of an object”.
Ps : this is after plugin the tobii4C and creating a profile13/05/2020 at 18:30 #14258
Hi @grublixx, sorry to hear about your troubles. This is the first time we have encountered this particular error. Normally the quick calibration call is reliable. It may be worth completely uninstalling the Tobii Software (you can use RevoUninstaller) and reinstalling the latest version which you can download @
Failing that, if you could kindly provide details of your system to see if it’s possible we can replicate the error. Best wishes.
Also, it may be the case that quick calibration may only be ran once a full ‘regular’ calibration is setup for each new profile, please check this out.19/05/2020 at 12:04 #14270
Hi @grublixx, I was wondering if there has been any progress on your situation since our last communication? Many thanks for any updates. Best Wishes.05/07/2020 at 16:23 #18316GrublixxParticipant
Hi, sorry i didn’t see your message. We’re going to integrate the calibration with the pro sdk05/07/2020 at 21:46 #18317
OK great, thanks for letting us know, best of luck with the ongoing project 🙂
Do let us know if we can provide any further assistance in the future.
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