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  • #14257
    Grublixx
    Participant

    Hello.
    I’m working on an app where multiple people can use, so i want to include the calibration system. But when i try “c:\Program Files (x86)\Tobii\Tobii EyeX Config\Tobii.EyeX.Configuration.exe” –quick-calibration

    I get “Tobii EyeX Configuration Application Unhandled exception: Object reference not set to an instance of an object”.

    Ps : this is after plugin the tobii4C and creating a profile

    #14258
    Grant [Tobii]
    Keymaster

    Hi @grublixx, sorry to hear about your troubles. This is the first time we have encountered this particular error. Normally the quick calibration call is reliable. It may be worth completely uninstalling the Tobii Software (you can use RevoUninstaller) and reinstalling the latest version which you can download @

    Get Started

    Failing that, if you could kindly provide details of your system to see if it’s possible we can replicate the error. Best wishes.

    Also, it may be the case that quick calibration may only be ran once a full ‘regular’ calibration is setup for each new profile, please check this out.

    #14270
    Grant [Tobii]
    Keymaster

    Hi @grublixx, I was wondering if there has been any progress on your situation since our last communication? Many thanks for any updates. Best Wishes.

    #18316
    Grublixx
    Participant

    Hi, sorry i didn’t see your message. We’re going to integrate the calibration with the pro sdk

    #18317
    Grant [Tobii]
    Keymaster

    OK great, thanks for letting us know, best of luck with the ongoing project 🙂

    Do let us know if we can provide any further assistance in the future.

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