[Solved] tobii 4C problem with shadow tactics

[Alessandro]

Hello guys, I have a question for you:

I recently bought a tobii eye tracker 4C and it’s a great product, it works fine with pretty much all the supported games (deus ex, the division, steep,…)

Now the problem is that it’s not work with shadow tactics blades of the shogun also if it’s supported. In the option menu I have the possibility to set it but i try and it still not working.

I ask you if you have any ideas to solve this problem or if anyone has the same touble.

Sorry for my English but I’m from Switzerland and it’s not my mother language…

Bye bye

Ale

[Alex [Tobii]]

Hi!

Could you please send us the log file and we will try to find and solve the problem 🙂
You can find it in the game folder. For me it’s:
c:\Program Files (x86)\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\output_log.txt

/Alex

[Alessandro]

So, this is my log file:

Initialize engine version: 5.3.6p7 (abe3b84f224e)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: NVIDIA GeForce GTX 780 Ti (ID=0x100a)
Vendor: NVIDIA
VRAM: 3038 MB
Begin MonoManager ReloadAssembly
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.UI.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.Networking.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.Analytics.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.Analytics.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\AmplifyColor.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\AmplifyColor.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Daedalic.Dbtool.Client.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Daedalic.Dbtool.Client.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\DecalSystem.Runtime.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\DecalSystem.Runtime.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.CrashLog.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.CrashLog.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\GalaxyCSharp.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\GalaxyCSharp.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Rewired_Core.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Rewired_Core.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Rewired_Windows_Lib.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Rewired_Windows_Lib.dll into Unity Child Domain
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Tobii.EyeX.Client.Net20.dll (this message is harmless)
Loading S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Tobii.EyeX.Client.Net20.dll into Unity Child Domain
– Completed reload, in 0.398 seconds
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\System.Core.dll (this message is harmless)
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\System.dll (this message is harmless)
<RI> Initializing input.

<RI> Input initialized.

desktop: 1920×1080 60Hz; virtual: 1920×1080 at 0,0
<RI> Initialized touch support.

UnloadTime: 1.159530 ms
Non platform assembly: data-1735B198 (this message is harmless)
Fallback handler could not load library S:/GAMES/steam/steamapps/common/Shadow Tactics/Shadow Tactics_Data/Mono/data-1735B198.dll
Non platform assembly: data-1738AC30 (this message is harmless)
Fallback handler could not load library S:/GAMES/steam/steamapps/common/Shadow Tactics/Shadow Tactics_Data/Mono/data-1738AC30.dll
Non platform assembly: data-18022020 (this message is harmless)
Fallback handler could not load library S:/GAMES/steam/steamapps/common/Shadow Tactics/Shadow Tactics_Data/Mono/data-18022020.dll
Rewired: Searching for compatible XInput library…
Rewired: Found Xinput1_3.dll.
Platform assembly: S:\GAMES\steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\System.Xml.dll (this message is harmless)
Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 6.061787 ms
MiVersion: 1.2.1.f.Windows_Steam

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

Unloading 228 unused Assets to reduce memory usage. Loaded Objects now: 15226.
Total: 13.066257 ms (FindLiveObjects: 0.405082 ms CreateObjectMapping: 0.608678 ms MarkObjects: 11.932929 ms DeleteObjects: 0.119266 ms)

##### Load Level: lvl_first_castle_01 #####

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

Unloading 19 Unused Serialized files (Serialized files now loaded: 0)
Shader ‘Hidden/TerrainEngine/Splatmap/Standard-AddPass’: fallback shader ‘Hidden/TerrainEngine/Splatmap/Diffuse-AddPass’ not found
Shader ‘Nature/Terrain/Standard’: fallback shader ‘Nature/Terrain/Diffuse’ not found
Shader ‘Nature/Terrain/Standard’: dependency ‘AddPassShader’ shader ‘Hidden/TerrainEngine/Splatmap/Standard-AddPass’ not found
Shader ‘Nature/Terrain/Standard’: dependency ‘BaseMapShader’ shader ‘Hidden/TerrainEngine/Splatmap/Standard-Base’ not found
UnloadTime: 33.386662 ms
Level Loaded: lvl_first_castle_01
Playtime: 00:01:17 (Total).

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

Setting up 1 worker threads for Enlighten.
Thread -> id: afc -> priority: 1

Unloading 108 unused Assets to reduce memory usage. Loaded Objects now: 144378.
Total: 168.159393 ms (FindLiveObjects: 6.802079 ms CreateObjectMapping: 10.853210 ms MarkObjects: 149.770432 ms DeleteObjects: 0.733365 ms)

Unloading 8 Unused Serialized files (Serialized files now loaded: 0)

Unloading 5 unused Assets to reduce memory usage. Loaded Objects now: 146891.
Total: 152.090103 ms (FindLiveObjects: 5.073023 ms CreateObjectMapping: 5.545268 ms MarkObjects: 141.306473 ms DeleteObjects: 0.165044 ms)

LOADED t: 9.706047 f: 2566

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

##### Load Level: gui_mainMenuNew #####

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

Unloading 8 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 254.325516 ms
Level Loaded: gui_mainMenuNew
Playtime: 00:02:35 (Total).

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

Unloading 18152 unused Assets to reduce memory usage. Loaded Objects now: 38157.
Total: 78.062035 ms (FindLiveObjects: 1.803748 ms CreateObjectMapping: 4.978152 ms MarkObjects: 46.564053 ms DeleteObjects: 24.715477 ms)

Unloading 7 Unused Serialized files (Serialized files now loaded: 0)

Unloading 3 unused Assets to reduce memory usage. Loaded Objects now: 40400.
Total: 52.835461 ms (FindLiveObjects: 1.146279 ms CreateObjectMapping: 3.468654 ms MarkObjects: 48.150951 ms DeleteObjects: 0.069270 ms)

The strange thing is that I don’t have any error or chrash. Simply the eye tracking feature doesn’t work.
I try also installing the vJoy without any change. Enable or disable the infinite screen… nothing change…

If you can understand what is the problem I really appreciate that 🙂

In the meantime, thank you so much for the intrest 🙂
Byebye.

Ale

[Alex [Tobii]]

I messaged the developers and they will investigate the problem (after new year 🙂

Which features did you try?

Try looking at an enemy character and pressing R. It should show his view cone.
Or try to tap U and it should center the camera on the point you were looking at.

[Alessandro]

Hello man, problem solved. I tried again 5 times to uninstall and reinstall the driver Tobii and the game … now it seems to work well !!

I ask you one more thing, maybe you know:

there is a method for squeezing the foreground overlapping look (I mean, of course, the ring) in all games?

I ask this because in some games like Assassins Creed, steep, dogo, shadow tactics, I can not see the overlay look.

Maybe you know how to force it.

Thanks anyway, and if we do not hear before, happy new year !!!

Best whishes. Ale

[Alex [Tobii]]

Great that it works!

Sorry. Don’t quite get what you mean by “squeezing the foreground overlapping look”. Could you please try to explain it better?

[Alessandro]

ahahahah sorry… google translate… My english is not the top so for certain things I need it…

Anyhow I mean if there is a method to make that the gaze overlay (the ring) always remains close up and visible in any games.

Hope it’s a better explication.

thank you so much 😉

[Alex [Tobii]]

If you need it for video streaming then I would suggest using this one.

Streaming & Recording with Tobii Ghost

If you need it to be visible live on you screen (not on for the stream) then the game MUST be in borderless window or windowed mode, but not the exclusive fullscreen one.

[Alessandro]

AH AH… that’s the trick : live on you screen (not on for the stream) then the game MUST be in borderless window or windowed mode, but not the exclusive fullscreen one.

Very very thank you for the suggestion.

I wish you a happy new year!!

bye bye Ale

[Author]

Posts