Home Forums Eye Tracking Devices Moved: "Could not connect to eye tracker" Reply To: Moved: "Could not connect to eye tracker"

#1028
Andreas
Participant

Hi!
Just installed another usb 3.0 pci Card (Inateck KTU3FR-4P, full powered, compliant to usb standards) – but no positive result.
First the old message “you have a usb 2.0…”, than no more messages but “waiting for the eye tracker…”.
The eyex is a wired device that only works with a few usb 3.0 cards… seems not to be usable with standard devices.
Is it a software/Firmware Problem?
Hope so because i really want to play around with the eyex and not send it back.