Home Forums Eye Tracking Devices Windows 10 won't turn screen off and sleep Reply To: Windows 10 won't turn screen off and sleep


Thanks for getting back to me Grant.

I set up a screen saver to activate after 1 minute. It would not activate while the Tobii software was running and the the eye tracker plugged in or plugged out.
Closing the Tobii software allowed the screen saver to activate in both cases. Uninstalling the software and leaving the eye tracker plugged in would certainly allow the computer to idle.

My Windows 10 is completely updated. In fact I updated it yesterday while trying to figure this out. All other drivers are updated for the hardware.
I’ve even done an energy report through the CMD and it found nothing unusual that would prevent the computer from sleeping. In fact Tobii wasn’t mentioned at all, but the fact remains that it’s causing the problem. I really have no idea why this is happening

Also the software starts automatically on boot and I cannot disable it through the task manager.