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Jenny [Tobii]

Hi again,

I read your post too fast and missed this line when reading your post the first time:

In Device list I see Tobii EyeX Controller listed as Unspecified device.

This may indicate a USB 3.0 connection problem.

In Device Manager, the device should be listed under “libusb (WinUSB) devices” as “Tobii EyeX Controller”

Are you using Windows 7 or Windows 8? What extensible host (USB 3.0) controllers are listed under Universal Serial Bus controllers in the Device Manager?