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12/11/2014 at 05:24 #2004
I’ve got the same exact issue, and I’ve made sure to update my USB 3 drivers and follow the FAQ for solving the issue.
I bought a PCI-E USB 3.0 card, here http://www.newegg.com/Product/Product.aspx?Item=N82E16815166026 and was sure I installed the latest drivers, and still nothing.
Should I go ahead and contact support as well?