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to be able to help you on this, we will need quite a lot more information from you 🙂
What USB 3.0 conroller are you using, what driver version is currently installed, what driver date does this version have?
Please check that for both the USB 3.0 controller as well as the xHCI HUB.
Maybe the easiest is if you publish screen shots from both of them (from the “driver” tab).