Home Forums Eye Tracking Devices An error occured when installing Tobii Service and… Reply To: An error occured when installing Tobii Service and…

#4200
Marc Pleijsier
Participant

I fixed the keeps initialising issue.
I used USBDeview.
It’s a freeware piece of software. Install it than open it and the tobiieyeX device.
Right click the device and disable it. than right click again and enable it.
After doing that the lights came back on and the device was ready to use.

Marc.