Home › Forums › Game Integration › -''Unable to connect to EyeX engine'' error › Reply To: -''Unable to connect to EyeX engine'' error
07/03/2016 at 20:56 #4669
Participant
ISE is unable to get valid “screen bounds” (basically the resolution of the monitor you’ve mounted the EyeX on) from the EyeX engine. There’s no know work around for this problem I’m afraid (is your EyeX really working properly otherwise?).
Contact support and schedule a remote trouble shooting session.