Home Forums Game Integration -''Unable to connect to EyeX engine'' error Reply To: -''Unable to connect to EyeX engine'' error

#4669
Henrik [Tobii]
Participant

ISE is unable to get valid “screen bounds” (basically the resolution of the monitor you’ve mounted the EyeX on) from the EyeX engine. There’s no know work around for this problem I’m afraid (is your EyeX really working properly otherwise?).

Contact support and schedule a remote trouble shooting session.