Hi! I just read this thread five mins ago and already found the solution!
Here’s how I solved it!
1. Open Explorer and go to the installation folder of EyeX
– C:\Program Files (x86)\Tobii\Tobii EyeX Interaction
2. Open “Tobii.EyeX.Interaction.exe.config”
2. On line 69, change the line from this:
<maximumFileSize value=”1MB”/>
to this:
<maximumFileSize value=”50MB”/>
Save & Exit!
Done!