Home Forums Software Development Wifi disconnects when putting EyeX under the screen Reply To: Wifi disconnects when putting EyeX under the screen

#5465
Grant [Tobii]
Keymaster

Hi @chrisscaefer,

Sorry for the delay, we have been trying to replicate your issue here.

We have tried with the EyeX and a Microsoft Surface Pro 4 with Wi-Fi 2,4 and 5 GHz and unable to reproduce the issue.

The other laptops you had apparently had the same problem or was it only occuring when the EyeX was placed on the screen?

I just wonder whether there may be an electrical issue with the EyeX itself..