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13/10/2016 at 10:48 #5814
Grant [Tobii]
Keymaster
Hi @xender,
All right, sounds like you tried most what you can.
I know this is a pain, but might be worth trying a different room just to see how the results vary.
Unfortunately with eye trackers there are users that may have persistent issue in some areas of the screen whilst another user
may obtain perfect results in an identical environment.
Some degree of patience and experimentation is require in such cases so obtain optimal results.