Home › Forums › Eye Tracking Devices › EyeX not working if I have an external monitor connected › Reply To: EyeX not working if I have an external monitor connected
21/10/2016 at 12:52 #5854
Hi @greenairplane, certainly there should be no issue in principle with an external monitor. I wonder if perhaps the lower resolution than primary monitor might be tripping the software up.
Can you try to disable the laptop monitor and use only the external screen?
How about reducing the resolution on the laptop monitor to be less or equal to the external one.
Might also be worth testing on another secondary monitor just to check where things might be going wrong.