When I turn on my Eye X, it says there is a connection problem. I do have the proper usb 3.0. When I open the Beatshot file it just plays like a demo and I can click to get it started, but cannot play the game. I have to turn off my computer to shut it off. I am not sure what is wrong, because I have everything on the list. Please let me know what is wrong. I was able to set up the Tobii Eye x to my eyes and them it dosen’t come on when I open Beatshot.