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Grant [Tobii]

Hi @roserodent, sorry to hear about your problem.. that sounds like a rather serious issue with this third party cable itself.

I understand that this particular USB port does not work at all under any circumstance regardless of cable or device? This being the case, it seems that the third party USB cable has either physically damaged the connectors (can you inspect this?) or short circuited the connectors.

Certainly, this is the first I have heard of such an issue. Might be worth googling this USB cable to see if the problem has been reported elsewhere. Does windows device manager report any errors with connected harddware?