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#7507
Diego Begega
Participant

Hi again,
I have again the same problem with another PC 🙁

This time I have some logs but I think that not show relevant information. Again the game works in my PC but not in the other. It seems that the information that provide TobiiApi , it’s correct but the “Gaze Aware” components not detect where I’m looking. I made a test with a sphere changing its position to the one provide by GetGazePoint().Viewport and the position is totally correct, but the Gaze Aware is not detected. The Game Objects with a Gaze Aware component have all a box collider trigger. And my Unity versión now is 2017.2.0f3.

I send you some log data:

USER LOOKING AT CENTER:
——————————————
TOBII DATA START==========================================================================================>>
GetDisplayInfo().IsValid: True
GetDisplayInfo().DisplayWidthMm x DisplayHeightMm: 598 x 336
GetUserPresence().IsUserPresent(): True
GetFocusedObject():
GetGazePoint().Screen: (712.7, 609.4)
GetGazePoint().Viewport: (0.4, 0.6)
GetGazePoint().IsValid: True
GetGazePoint().IsRecent: True
TOBII DATA END<<==========================================================================================
TOBII DATA START==========================================================================================>>
GetDisplayInfo().IsValid: True
GetDisplayInfo().DisplayWidthMm x DisplayHeightMm: 598 x 336
GetUserPresence().IsUserPresent(): True
GetFocusedObject():
GetGazePoint().Screen: (976.6, 488.7)
GetGazePoint().Viewport: (0.5, 0.5)
GetGazePoint().IsValid: True
GetGazePoint().IsRecent: True
TOBII DATA END<<==========================================================================================

USER LOOKING LEFT-UP
—————————————————-
TOBII DATA START==========================================================================================>>
GetDisplayInfo().IsValid: True
GetDisplayInfo().DisplayWidthMm x DisplayHeightMm: 598 x 336
GetUserPresence().IsUserPresent(): True
GetFocusedObject():
GetGazePoint().Screen: (12.7, 1057.5)
GetGazePoint().Viewport: (0.0, 1.0)
GetGazePoint().IsValid: True
GetGazePoint().IsRecent: True
TOBII DATA END<<==========================================================================================
TOBII DATA START==========================================================================================>>
GetDisplayInfo().IsValid: True
GetDisplayInfo().DisplayWidthMm x DisplayHeightMm: 598 x 336
GetUserPresence().IsUserPresent(): True
GetFocusedObject():
GetGazePoint().Screen: (-14.5, 1056.3)
GetGazePoint().Viewport: (0.0, 1.0)
GetGazePoint().IsValid: True
GetGazePoint().IsRecent: True
TOBII DATA END<<==========================================================================================

USER LOOKING LEFT-DOWN
———————————————-
TOBII DATA START==========================================================================================>>
GetDisplayInfo().IsValid: True
GetDisplayInfo().DisplayWidthMm x DisplayHeightMm: 598 x 336
GetUserPresence().IsUserPresent(): True
GetFocusedObject():
GetGazePoint().Screen: (63.7, 37.3)
GetGazePoint().Viewport: (0.0, 0.0)
GetGazePoint().IsValid: True
GetGazePoint().IsRecent: True
TOBII DATA END<<==========================================================================================

TOBII DATA START==========================================================================================>>
GetDisplayInfo().IsValid: True
GetDisplayInfo().DisplayWidthMm x DisplayHeightMm: 598 x 336
GetUserPresence().IsUserPresent(): True
GetFocusedObject():
GetGazePoint().Screen: (62.4, 38.8)
GetGazePoint().Viewport: (0.0, 0.0)
GetGazePoint().IsValid: True
GetGazePoint().IsRecent: True
TOBII DATA END<<==========================================================================================

USER LOOKING RIGHT-DOWN
——————————————
TOBII DATA START==========================================================================================>>
GetDisplayInfo().IsValid: True
GetDisplayInfo().DisplayWidthMm x DisplayHeightMm: 598 x 336
GetUserPresence().IsUserPresent(): True
GetFocusedObject():
GetGazePoint().Screen: (1887.0, -26.7)
GetGazePoint().Viewport: (1.0, 0.0)
GetGazePoint().IsValid: True
GetGazePoint().IsRecent: True
TOBII DATA END<<==========================================================================================
TOBII DATA START==========================================================================================>>
GetDisplayInfo().IsValid: True
GetDisplayInfo().DisplayWidthMm x DisplayHeightMm: 598 x 336
GetUserPresence().IsUserPresent(): True
GetFocusedObject():
GetGazePoint().Screen: (1897.0, 46.7)
GetGazePoint().Viewport: (1.0, 0.0)
GetGazePoint().IsValid: True
GetGazePoint().IsRecent: True
TOBII DATA END<<==========================================================================================

USER LOOKING RIGHT-UP
—————————————
TOBII DATA START==========================================================================================>>
GetDisplayInfo().IsValid: True
GetDisplayInfo().DisplayWidthMm x DisplayHeightMm: 598 x 336
GetUserPresence().IsUserPresent(): True
GetFocusedObject():
GetGazePoint().Screen: (1930.2, 983.4)
GetGazePoint().Viewport: (1.0, 0.9)
GetGazePoint().IsValid: True
GetGazePoint().IsRecent: True
TOBII DATA END<<==========================================================================================
TOBII DATA START==========================================================================================>>
GetDisplayInfo().IsValid: True
GetDisplayInfo().DisplayWidthMm x DisplayHeightMm: 598 x 336
GetUserPresence().IsUserPresent(): True
GetFocusedObject():
GetGazePoint().Screen: (1935.7, 1042.6)
GetGazePoint().Viewport: (1.0, 1.0)
GetGazePoint().IsValid: True
GetGazePoint().IsRecent: True
TOBII DATA END<<==========================================================================================

USER LOOKING CENTER
————————————
TOBII DATA START==========================================================================================>>
GetDisplayInfo().IsValid: True
GetDisplayInfo().DisplayWidthMm x DisplayHeightMm: 598 x 336
GetUserPresence().IsUserPresent(): True
GetFocusedObject():
GetGazePoint().Screen: (985.4, 539.5)
GetGazePoint().Viewport: (0.5, 0.5)
GetGazePoint().IsValid: True
GetGazePoint().IsRecent: True
TOBII DATA END<<==========================================================================================

The funny thing is we have another game with the same code structure and it seems work perfectly in this PC. Any idea what could be failing?