Hi @scott555, this forum is intended for support with the Tobii Tech range of eye trackers and associated SDK’s such as the EyeX and 4C.
Your PCEye Go is part of the Dynavox range of eye trackers who have their own dedicated support channel to help you with your issues.
Please get in touch with them directly @ http://www.dynavoxtech.com/support/ for a swift resolution. Many thanks.