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25/07/2018 at 10:29 #8638
Grant [Tobii]
Keymaster
Hi @rockyhub, glad to hear you got it working.
With regard to connectivity issues, please try going through the steps outlines below which usually resolves most problems of this nature
https://help.tobii.com/hc/en-us/articles/115000436349-Is-your-Eye-Tracker-not-connecting-
I would recommend going for a fresh uninstall and reinstall of latest Core Sofware first.
Thereafter, please let us know how you get on. Thanks.