- 10/01/2022 at 19:21 #21527Sai PrasadParticipant
One of our customers upgraded to Windows 11. Tobii also upgraded to the 64-bit version (it was not user initiated, but upgraded automatically). They are using the Tobii 5 eye tracker. The C# application (32-bit) uses Tobii’s .NET SDK (32-bit version). The customer is now seeing a dramatic reduction in accuracy and the upgrades have rendered the application unusable.
1. Is Windows 11 supported
2. Is there a problem using the 32-bit .NET SDK while the underlying Tobii drivers are 64-bit
3. Is there a setting in Tobii to disable automatic updates?
This is a critical issue. Please help.
Thanks!11/01/2022 at 14:22 #21531Grant [Tobii]Keymaster14/01/2022 at 19:00 #21545Sai PrasadParticipant
I raised a ticket with Tech support and they said they couldn’t help me and asked me to post this in the Developer Forum. So we are stuck.
Question: Can I get a link to the previous x86 version of the Tobii Eye Tracking Core installer? I don’t see links to previous versions on your website.
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