Home Forums Eye Tracking Devices Display not detected

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    Adam Keenan

    I actually created a support request for this before realizing that I should have probably posted this here instead. Oops.

    I have installed Tobii.EyeX_1.0.0.3943-alpha and after setup and the firmware updated it told me to configure my display. When I click set up the tooltip in the notification center shows up reminding me that I need to configure this display. If I click on identify nothing happens.

    I tried plugging in a second monitor and extending the desktop. When I click identify it puts a 1 on the second monitor and if I click on set up it tries to set it up on the second monitor.

    How can I get it to work on my main display?

    Jenny [Tobii]

    I heard your support request is being followed up, so I’m going to let it be handled that way.

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