Home Forums Eye Tracking Devices Eye tracking works intermittently

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  • #2526
    Todd
    Participant

    I am working with a REX dev edition. I have the latest software and firmware installed. I’m on Windows 8.1. Eye tracking works on and off. For example, if I use “Test Eye Tracking” in the EyeX software, it will work well for maybe 30-60 seconds and then it will stop working for just as long and the cycle repeats. I am getting no prompts or other visible errors when it stops working; it just stops reading my gaze and providing visual feedback.

    Suggestions?

    #2527
    Todd
    Participant

    Sorry, it appears I lied. I was running a weeks old version of the EyeX package. Updated to Tobii.EyeX_1.2.0.47 and it appears to be more reliable at this point.

    #2532
    Anders
    Participant

    Hi Todd,
    it’s great to hear that the update solved your problem.

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