- 09/02/2016 at 12:43 #4282Alan HudsonParticipant
Installed Tobii eyex from the site, program successfully installs but as soon as I open it I get this error:
Tobii EyeX Engine crashed with the following exception: Could not collect system information: Not found.
got it working with 0.8.15.767 but that version seems to frequently crash.09/02/2016 at 13:32 #4283Alan HudsonParticipant
Seems I have it working, moved the registry folder Tobii from: HKEY_LOCAL_MACHINE>SOFTWARE>WOW6432NODE>Tobii to HKEY_LOCAL_MACHINE>SOFTWARE>Tobii had to do it twice though as first try gave me an error :/ its working now at least 😀25/02/2016 at 17:58 #4540moParticipant
hi Alan i have the same error message please can you walk me through how i retify this, ( ie move registry folder)thanks09/03/2016 at 13:33 #4687Salvatore La BuaParticipant
Hi mo, you need to go to the HKEY_LOCAL_MACHINE>SOFTWARE>WOW6432NODE>Tobii key, export it to a .reg file, edit it to remove \WOW6432NODE, save it, and finally run the .reg file to import the new keys into the registry.
It solved the problem for me also.
- You must be logged in to reply to this topic.