No head tracking on Tobii 4c

This topic has 5 replies, 3 voices, and was last updated 2 years, 9 months ago by Grant [Tobii].

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21/09/2021 at 23:54 #21085
Ross Balmer
Participant
I fired up Elite Dangerous Horizons for the first time in months and the head tracking doesn’t work. Gaze detection works fine. When I turn gaze detection off I get no head movement at all. I don’t understand how that is even possible. I’m completely baffled tbh. Any help would be really appreciated.
28/09/2021 at 10:41 #21125
Grant [Tobii]
Keymaster
Hi @rossbalmer, sorry to hear about your issues. Please download the Experience BETA for 4C which should hopefully resolve the issue:
https://help.tobii.com/hc/en-us/articles/4402880067857-Tobii-Experience-BETA-ONLY-for-Eye-Tracker-4C-Release-notes
Do let us know how you get on. Best Wishes.
19/12/2021 at 10:03 #21438
yifan
Participant
Hi~ Does someone know where to find the unity SDK for Tobii 4C?
20/12/2021 at 15:54 #21446
Grant [Tobii]
Keymaster
Hi @yifan, you can download the Unity SDK for Desktop by filling in the form @ https://developer.tobii.com/software-downloads/
21/12/2021 at 07:54 #21449
yifan
Participant
Thanks for your reply. I found that I have filled in the form on Dec.19. How long do I need to wait for the downloads?
22/12/2021 at 13:28 #21454
Grant [Tobii]
Keymaster
Hi @yifan, it should only take a couple of days but many staff are currently on vacation. If you PM me the email address you used, i can check up for you.
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