Home Forums Software Development Restart Tobii Service

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  • #8502

    from time to time, after system is going to sleep mode, and then wake up, my app looses the connection with ET4C and the solution that worked for me manually was to restart the “tobii service”.
    i tried to do that programmatically, and few months ago it worked, but now i get “Access Denied”
    is there a new policy for that?
    i there something else that i can do in order to restart the service?

    Grant [Tobii]

    Hi @tzaccai, there is not the means to START/STOP/RESTART the Tobii Windows service programatically via the Core SDK but it is simple enough via the standard windows shell using the command: net start “Tobii Service” which of course can be called in regular batch file as needed or integrated into a .NET Solution.

    Hopefully this serves your needs, please let us know if we can be of any further assistance.

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