Hi @ravenm, sorry to hear about your issues regarding use with the Tobii Game Hub. Can you kindly confirm which GameHub version you are using alongside your system specifications please (OS Build version, etc).
The latest version is 6.1 which you can download @Here
In the meantime, we will communicate with the development team to see if there is a simple fix for your issue.
Thanks for your patience whilst we try to resolve your issue promptly.