Home Forums Eye Tracking Devices et Tobii eye tracker 5 on Windows 10

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  • #19031
    Simona
    Participant

    Hi,
    I have recently got Tobii eye tracker 5.
    I am a bit confused, does Windows 10 support ‘Gaze control’ for Tobii 5? I know that it works just fine with Tobii 4C.
    I have updated Windows, installed everything (application works) but I cannot set ‘Gaze control’ on/off in Easy access settings.

    Somewhere I read that Tobii 5 is not a supported device for Windows 10 but then I also read that Tobii 5 works just fine with Windows 10. Could the problem in my laptop?
    Thanks for answer.

    #19039
    Grant [Tobii]
    Keymaster

    Hi @simka345, thanks for getting in touch. I am afraid that the Tobii ET5 is not officially supported by the Windows 10 Gaze Control software.

    However, if you get in touch with the Tobii Tech Support team @ https://help.tobii.com/hc/en-us/requests/new they should be able to issue you a special driver that should restore functionality.

    Thanks for your patience and best wishes.

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