Home Forums Legacy SDKs Tobii X2-60 diagnostics

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  • #3690
    Thorbjørn Nielsen

    I have problems with using the X2-60 (for instance, the device repeatedly disconnects from the computer), and would like to examine the logs/diagnostics for the device.

    I found that I could use the program “EyeTrackerBrowser” (included in “tobii-analytics-sdk-3.0.83”) to create a “.diag” file from the device.
    But how do I actually open this file?

    Also, should I instead use another approach to get diagnostics for the device?


    Dear Thorbjørn,
    the Tobii X2-60 is a device, handled by Tobii Pro.
    Pleae contact their support department here: http://www.tobiipro.com/contact/contact-support/


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