Home Forums Eye Tracking Devices Unable to upgrade from TCP/IP to USBHID


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    Keith Morgado

    Hey there I have an older REX unit 2013 and i’m trying to upgrade the firmware to USB HID. I am using the latest and i’m trying to load it through the EyeX windows application.

    This is the firmware I am attempting to load
    Tobii REX Firmware 1.2.4 – for USB-HID

    I receive the following error:

    “It seems that the file you selected was not valid. Please make sure that you have selected a valid firmware package”

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