[Scott]

I’ve got the same exact issue, and I’ve made sure to update my USB 3 drivers and follow the FAQ for solving the issue.

I bought a PCI-E USB 3.0 card, here http://www.newegg.com/Product/Product.aspx?Item=N82E16815166026 and was sure I installed the latest drivers, and still nothing.

Should I go ahead and contact support as well?

[Author]

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