Home Forums Software Development Tobii 4C Windows 10 Fall Creators Update Reply To: Tobii 4C Windows 10 Fall Creators Update

#7486
Loren
Participant

After installing creators update today, my 4c no longer works with windows hello. It was working fine prior to the update. Afterwards, every time I boot up it gives me a runtime error. I tried a fresh install of windows off of a USB drive with the creators update already loaded and now when I try to turn on windows hello, it says it’s unable to start the camera. Game functions work fine, it’s just windows hello that crapped out. Also, I checked the privacy settings on the camera and they are fine.