Tagged: no gaze detected, tutorial
- This topic has 4 replies, 2 voices, and was last updated 1 year, 12 months ago by Alex [Tobii].
- 04/12/2018 at 11:16 #9076Jessie LeaParticipant
Hi, I have just my Gaming device going and have installed the Unity SDK. I know the eye tracker is working because the Gaze Trace feature is working. However when I press play on the first tutorial 01_GazePointData, it says “Sorry, no gaze detected”.
Probably a simple answer but I’m new!!04/12/2018 at 11:54 #9078Alex [Tobii]Participant
Hi @jessielea !
Could you please email me at [email protected] and we will investigate. Must be something very simple.04/12/2018 at 14:12 #9082Jessie LeaParticipant
Just managed to fix it by restarting Unity! Will try that before posting next time… !02/04/2021 at 16:07 #20110IlyaParticipant
Hi, I am experiencing the same issue – no gaze detected in Unity.
I have Tobii 5L development device and I’ve managed to get it working.
I have Configuration Application v2.1.6 and I can see gaze working there after calibration.
However, I can’t get it to work in Unity – the hardware doesn’t show any signs of life when I open and run demo scenes. It only enables when I am in Configuration Application and enable Gaze Visualization flag.
Unity version 2019.4.18f, I am using the latest Tobii Unity SDK v4.0
I’ve tried restarting Unity, restarting PC, checking the Troubleshooting section, clicked ticks in libraries in Unity – didn’t help.
I’ve even tried installing unity v5.3.7 – which is recommended for Tobii SDK, but then it breaks because it uses features introduced in C# 6 and that is only accessible when you have Mono 4, unity 5.3.7 is using Mono 2.
Please help.03/04/2021 at 13:03 #20112Alex [Tobii]Participant
Hi @madcoder ,
Could you please text me on Discord (alex8b#9170) and we will investigate the issue.
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