Home Forums Legacy SDKs fwupgrade not working from android device

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  • #1807
    Andrew Little
    Participant

    I was wondering if it’s possible to upgrade the Tobii Rex firmware from an android device? I moved the fwupgrade onto the device along with the .tobiipkg file. However, running the upgrade command yields as error:

    “Tobii Firmware Upgrade Tool
    205 No eye tracker could be found
    No tracker connected”

    Upgrade command: fwupgrade –auto rexdevlaptop_firmware_1.0.5.25169.20130705.1446.root.tobiipkg

    I cannot run lsusb on my android (command isn’t available), but when I run on my Mac, here is what I see for the Rex:

    Bus 250 Device 006: ID 2104:0001 2104 REX_Dev_Laptop Serial:…

    Do I need a Windows machine for the upgrade?

    #1823
    Jenny [Tobii]
    Participant

    Hi Andrew,

    Yes, you need a Windows machine to perform an REX firmware upgrade.

    Unfortunately, there is a known issue when downgrading from firmware 1.2.2 to 1.05. Please, contact our technical support directly to get help resolving this issue: http://www.tobii.com/eyex-support

    /Jenny

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