Home Forums Software Development REX Driver resets every 9 seconds

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  • #3343

    I am using REX device and EyeX Engine.

    I have installed Tobii USB Service 1.3.2 – for Windows .

    Looks like devie gets reset at the driver level.

    Every 9 seconds my computer recognizes “Eye Tracker connected”.

    I have cross verfied on 2 more computers, i see the same behaviour.


    This may be caused due to an old firmware on the Tobii Rex.
    This could be due to the fact that you have used the Rex on a different OS previously?
    Anyways, you can solve it by upgrading the FW to the latest which is available in the download section, or here: http://developer.tobii.com/?wpdmdl=135

    However, as the EyeX control panel, is now restarting continuously, you will A: have to downgrade EyeX or B: do the upgrade, using the command prompt tool, provided by the Gaze SDK available here: http://developer.tobii.com/gaze-sdk-download/



    Thank you. It worked.
    I did not find any command prompt tool, but i used the EyeX control panel and update firmware from About page.

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