REX Driver resets every 9 seconds

[Mahi]

I am using REX device and EyeX Engine.

I have installed Tobii USB Service 1.3.2 – for Windows .

Looks like devie gets reset at the driver level.

Every 9 seconds my computer recognizes “Eye Tracker connected”.

I have cross verfied on 2 more computers, i see the same behaviour.

[Konstantin [Tobii]]

Hi!
This may be caused due to an old firmware on the Tobii Rex.
This could be due to the fact that you have used the Rex on a different OS previously?
Anyways, you can solve it by upgrading the FW to the latest which is available in the download section, or here: http://developer.tobii.com/?wpdmdl=135

However, as the EyeX control panel, is now restarting continuously, you will A: have to downgrade EyeX or B: do the upgrade, using the command prompt tool, provided by the Gaze SDK available here: http://developer.tobii.com/gaze-sdk-download/

/konstantin

[Mahi]

Thank you. It worked.
I did not find any command prompt tool, but i used the EyeX control panel and update firmware from About page.

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