Home Forums Unity SDK Tobii not detected in Unity (only on one computer)

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  • #23505
    Abigale
    Participant

    Hello! I am working on a project that utilizes a Tobii EyeX in Unity. I am using TobiiAPI. It worked correctly until a few days ago, and Unity no longer recognizes the tobii. TobiiAPI.IsConnected returns false. However, on another PC with the same Unity project, it works correctly still. The PC that is needs to work on is fairly new and has never had this issue before. Additionally, the tobii eye tracking application still works correctly so I do not think it is a driver issue. Nothing was changed in the code.

    Does anyone have any suggestions?

    #25965
    georgetheo
    Participant

    It sounds like a specific issue with the PC rather than the Tobii device or Unity itself. Try reinstalling Unity or the Tobii SDK, or check for any recent software updates that might have caused the problem. Ensuring all necessary permissions are granted could also help. For reliable wholesale PC components, consider checking your hardware compatibility.

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