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- 24/07/2014 at 20:50 #1424Andrew SanockiParticipant
So it has been nearly a week and no reply on this? By chance can I get the older software download link? That is all I am currently requesting to see if that fixes my issue. as you can see from above I have gotten windows to fully see the eyeX
17/07/2014 at 23:51 #1393Andrew SanockiParticipantSo guys I think my issue might possibly be software related. I got windows to see my Device. But the software just wont play ball.
So windows sees it just fine, But the software just cant find it.
15/07/2014 at 15:55 #1375Andrew SanockiParticipantHey Konstatin, I installed the 1.0.10.255 driver last night for my system (Still not working, reinstalled twice to make sure it is in fact updating). https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=21129 I am using a Asrock mobo http://www.asrock.com/mb/Intel/Z77%20Extreme4/
I have updated the drivers, the only reason I was asking about the old software was one of the requirements was a updated firmware on the device. Seeing as I just got my device from the box, I was wondering if it was possibly just not able to update to the newest firmware and thus not connecting.
Also Seeing as James said he was having a issue yet the older software was working for him I felt seeing if that was a viable workaround for me currently would not hurt anything.
Not really sure what else I can try on my end, I guess I could try loading *shivers* windows 8.1 and see if a dual boot would fix it so I can work with the device. But I would be sad if that is the required fix for this.
Figured I would attach a screenshot of my driver status for you, Not sure why it says the driver date is from 2013, but it is in fact the right version as you suggested http://i.imgur.com/pS7NgRY.png
15/07/2014 at 06:00 #1367Andrew SanockiParticipantThanks James Hopefully we can get something figured out on this, I was really looking foreword to working with the hardware but sadly just some issues today it seems.
15/07/2014 at 02:39 #1365Andrew SanockiParticipant@James
By chance would you happen to know where I could get a older copy of the software? I just got mine today and I have getting the same issues as listed above. When I check for firmware status and such it appears it is not even applying the update/reading the device is hooked up. I have updated my usb3.0 drivers (They are intel) and still no luck. I have fully tested my usb 3.0 ports with 2 3.0 USB Hard drives both pulling well over 125mb/s during transfers.This is on a windows 7 x64 box. Any help would be greatly appreciated.
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