The only Tobii errors I’m seeing in the Event Viewer are complaining about not knowing where to find updates, which seems unrelated to my issue.
I installed lsusb, and it doesn’t appear to recognize the device even at the USB level, nor does it show up anywhere in Device Manager. The three red lights do flash briefly when I plug it into a USB3 port, but that’s it.
Is it possible I bricked it when I unknowingly interrupted the firmware update as I was trying different USB ports the first time I was installing it?