Hello,
I tried to use the EyeX on different hosts under Windows 8.1 (classic desktops, HP laptop, even on a Macbook Pro with VMWare). Installation is ok on all configurations. When I plugged the device on 2.0 USB port I got the right message to find a 3.0 port. When plugged on 3.0, everything seems to be ok. Then calibration can be sometimes fully done but every 30 or 60 seconds the Eye-X turns off and is disconnected. It connects again 15 seconds later but not for more than one minute. If I launch Tobbi Showcase demo, EyeX disconnects in less than 3 seconds.
I tried to use a 3.0 powered USB HUB and got the same behaviors.
Current versions are:
Firmware 0.9.12-29489
USB service 1.3.2.45
EyeX Ctrl Driver 0.9.3
EyeX Ctrl Service 0.9.7
EyeX 0.8.16.787
Any idea of the possible cause ? Lack of power (mA) on USB port ?
Regards, Philippe.