- 08/02/2021 at 13:52 #19812joao tobiiParticipant
A workaround on that problem with the black becoming blue is to set the refresh rate to only 120Hz.
I had sent my screen to repair at Asus and they said it had nono of the problems I described, being those the grounding and the refresh rate one.
(ignore the fact that i have tobbi on my name, im not related to the company)15/04/2021 at 11:04 #20162GhostychanParticipant
Hello Joao Tobii,
Yeah, have read that lowering the refresh rate is fixing it – but yeah, I didn’t buy 144hz to run 120hz due to “no bugs”
In fact, thank you for the hint – I’ve tried it & can confirm this sadly helps.
I guess next thing is to do some testing to run with 143hz or something like that – maybe that does it aswell?
And yes I haven’t tried to send it to acer support (mostly due the fact that I’ve read about them sending it back without any changes only that I dont have a monitor for days? weeks?) – so not blaming their support completly, but instead of just publishing something like a Update Application, we’re either unplugging the monitor, sending it to acer for X days, or just backwinding to 120hz..
This kinda hurts & makes me rethink my future acer products atleast.
(sorry that we/I went so far offtopic about acer themselves) 😀
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