[Solved] Virus detection from Alvira while installing EyeX

[Davel]

While installing EyeX using download Tobii.EyeX_2.0.3.239.exe Avira detected and quarantined a file

Begin scan in ‘C:\Program Files (x86)\Tobii\Service\libtdidll.dll’
C:\Program Files (x86)\Tobii\Service\libtdidll.dll
[DETECTION] Is the TR/PSW.Steam.Ges.1 Trojan

Beginning disinfection:
C:\Program Files (x86)\Tobii\Service\libtdidll.dll
[DETECTION] Is the TR/PSW.Steam.Ges.1 Trojan

[Davel]

From Avira:
http://www.avira.com/en/support-threats-summary/tid/14182/threat/TR.PSW.Steam.Ges.1

[James Harford]

I have the exact same problem reported by Avira. After letting Avira quarantine the file, I proceeded to let the intstall attempt to finish. Result: Tobii eyex software initializes “forever”. Only the “Games & Apps” and “Settings” selections are not grayed-out.

[James Harford]

So, is libtdidll.dll in Tobii.EyeX_2.0.3.239.exe unsafe?

Or is Avira’s detection a false positive?

I cannot proceed without an answer.

-James

[Davel]

These guys say its safe
https://www.reasoncoresecurity.com/libtdidll.dll-54a292a0ad4dd400eeb100b6d1121f6e5ddad72e.aspx

So its probably a false positive. Been meaning to find and post on the Avira forums but forgetting – if anyone else gets there first let us know

Annoying though as every now and then Avira will forget that you told it to ignore the file and go back to quarantining it again, disabling the EyeX until you manually un-quarantine again

[Grant [Tobii]]

Hello @licenced, @jamesharford,

Most certainly Avira is reporting a false positive as our software is rigirously tested prior to release for the presence of any virus or malware.

We have contacted Alvira to inform them and to issue a detection update.

[Davel]

Hi Grant,

I submitted the file to Avira and they came back and said its clean. I think they’ve since updated their detection files as it no longer seems to get caught.

[James Harford]

Excellent news! Thanks!

[Author]

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