Home › Forums › Eye Tracking Devices › Tobii Nano Subscribes but cuts out

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  • 06/12/2021 at 20:55 #21397
    hillel
    Participant

    After several minutes of successfully collecting Gaze Data the eyetracker malfunctions.

    As far as I can tell, I am still able to subscribe to the eyetracker, but it does not appear to be going into the actual callback function.

    08/12/2021 at 13:46 #21406
    Grant [Tobii]
    Keymaster

    Hi @hamlet and thanks for your query. The Tobii Nano is part of the Tobii Pro business department.

    This forum is intended for support with the Tobii Tech Consumer level eye trackers (ET5, 4C, etc) and their associated SDK’s.

    Please get in touch with Tobii Pro Support team directly @ http://www.tobiipro.com/contact/contact-support/ for an
    answer to your query.

    Apologies for the inconvenience and thanks for your understanding. Best Wishes.

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